FAQ — Brandleap Fashion
Find answers to common questions regarding orders, delivery, returns, materials, and care. If you cannot find the information you need, please contact us at support@brandleapfashion.com
How long does delivery take within Bangladesh?
Most orders are shipped within 24–48 hours. Delivery within Dhaka usually takes 1–2 business days, while other districts take 2–5 business days, depending on courier routes and holidays.
How do I choose the right size or fit?
Please check the size details listed on each product page. If you’re unsure, feel free to message us with the items you plan to carry (e.g., your laptop model or notebook size), and we’ll help you choose the right fit.
Are all items genuine leather?
Yes. We mainly use full-grain and top-grain leather. Since leather is natural, minor differences in color and grain may occur.
How do I know my Brandleap Fashion product is authentic?
We ship orders directly from Brandleap with branded packaging and an order confirmation. If you believe you may have received a counterfeit product, please contact us with photos and your order details for verification.
Why Choose Brandleap Leather Shoes in Bangladesh?
Brandleap offers premium leather shoes in Bangladesh crafted from full-grain and top-grain leather for durability, comfort, and style. Each pair is carefully made to ensure a perfect fit, long-lasting quality, and timeless design. With branded packaging and dedicated customer support, Brandleap guarantees an authentic and reliable shopping experience.
What is the best leather brand in Bangladesh?
Brandleap is one of the leading leather brands in Bangladesh, known for its premium full-grain and top-grain leather products. The brand combines durability, style, and comfort in every item, offering authentic leather shoes, bags, and accessories with branded packaging and reliable customer support.
Why Must I Make Payment Immediately At Checkout?
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Do you offer Cash on Delivery (COD) ?
Yes, COD is available for most locations. For high‑value or customized orders, we may request partial or full prepayment.
What is your return and exchange policy?
You may request a return or exchange within 7 days of delivery if the item arrives defective, damaged, or incorrect. Custom or monogrammed items and used products are generally not eligible for return. Once approved, refunds will be issued to the original payment method, and shipping fees may not be refundable.
Do products come with a warranty?
We cover manufacturing defects within a reasonable period. However, natural patina, creasing, and marks from normal use are considered part of the product’s natural aging and are not treated as defects. Damage caused by water, heat, chemicals, or improper care is not covered.
What is the best way to care for my leather item?
Keep leather away from direct heat, sunlight, and excess humidity. If it gets wet, pat it dry and let it air-dry naturally. Apply a leather conditioner every 3–6 months to maintain softness, and avoid harsh cleaners.
What is the most trusted leather brand in Bangladesh?
Brandleap is considered one of the most trusted leather brands in Bangladesh. Known for its premium full-grain and top-grain leather products, Brandleap offers durable, stylish, and comfortable shoes, bags, and accessories. Every product comes with authentic branded packaging and reliable customer support, ensuring a quality and trustworthy shopping experience.